Voice Sales Agent
Voice AI
Bilingual Telephony Voice AI & Hardware Sales Automation
The voice agent answers inbound phone calls in natural, code-switched bilingual speech, quotes hardware devices from a verified product catalog, filters out non-sales calls, and automatically syncs bulk leads to the CRM and the right department queues as soon as the call ends.
Key Features
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Realtime Bilingual Code-Switching
Low-latency audio pipeline with realtime speech models, handling two languages and casual mixed-language speech over standard phone lines.
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Deterministic Catalog Grounding
Zero-LLM instant lookup that matches caller questions against verified specs, pricing, and certification data, so the agent never invents a product fact.
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Post-Call Extraction & CRM Sync
Structured extraction pipeline that classifies each call, auto-creates CRM leads for bulk inquiries, and routes callback emails to the right team.
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Deterministic Spoken-Text Filter
Rewrites model codes, local currency formats, and phone numbers into natural speech for crystal-clear text-to-speech delivery.
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Silence Watchdog & Hold Detection
Monitors caller silence, pauses politely when a caller asks for a moment, and disconnects dead calls safely.
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Secure Audio Range Streaming
Private cloud call-recording storage with partial-content range requests and token-validated playback.
Preview
Technical Specifications
Telephony Transport
SIP trunking via a telephony provider with realtime media streaming
Voice Models
Realtime speech-to-speech LLM, streaming STT, low-latency TTS
Catalog Coverage
Full hardware product catalog with certification metadata
Post-Call Latency
1.4s structured extraction & classification
CRM Integration
Automatic lead creation and helpdesk ticketing
Cost Efficiency
93% lower cost per call vs. a human call center
Customer Story
Customer story
“The AI voice agent answers every inbound call on the first ring, quotes our full device catalog accurately in our customers' language, and pushes clean bulk leads straight into our CRM.”
Leading Biometric Device Manufacturer
77.4% First-Call Resolution, 93% Lower Cost per Call